• Online mental health and wellbeing service Qwell, from Kooth PLC, has been commissioned by NHS Bradford Clinical Commissioning Group
  • Qwell is accessible to all adults in Bradford, with no referrals, waiting lists or thresholds to meet
  • Kooth is already available to children and young people in the Bradford area

London, UK. October 2nd, 2020. Kooth, the UK ’s leading digital mental health provider, has been commissioned by NHS Bradford Clinical Commissioning Group (CCG) with support from Bradford council, to provide its Qwell online counselling and emotional wellbeing service to adults Bradford. The new commission will enable all adults over the age of 19 to access free and anonymous mental health support without the waiting lists and stigma that can sometimes be associated with seeking help.

Kooth, accredited by the British Association for Counselling and Psychotherapy, gives adults free and anonymous access to online peer support communities, educational materials and counsellor messaging support. Adults can also drop-in or book one-to-one online chat sessions with experienced counsellors. Counselling sessions are available from 12-noon until 10pm on weekdays and from 6pm until 10pm on weekends, 365 days a year.

Sasha Bhat, Head of Mental Wellbeing for Bradford & Craven said, “said: “Providing easily accessible online support is a great way to help make sure adults can improve their mental health and wellbeing when they may be anxious about reaching out. We need services such as Quell that are available when people need them the most and at a time that suits them.

“Last year we commissioned Kooth, an online service for children and young people. This has proved to be really beneficial by offering anonymous support as some people find it hard to speak face to face. We wanted to replicate the service to deliver online therapies to adults across our district.

“The coronavirus pandemic has had an impact on people’s mental health so it is great to increase our offer of support to people living in the Bradford district and Craven and we are looking forward to working with Qwell over the next 12 months.”

Dr. Lynne Green, Chief Clinical Officer, Kooth added: “We want to ensure that accessing mental health support is as easy and convenient as possible. The online nature of Qwell means that more people are able to get advice in a way that is most suitable for them, at a time that is convenient for them. We hope that more adults will access help and support for their mental wellbeing through this new Qwell commission.”


About Kooth

We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality.

Our three services are:
Kooth: for children and young persons
Kooth Student: for university students
Qwell: for adults

Kooth is commissioned in 81% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day.

Kooth Student is aimed at university students and is commissioned by three UK universities.

Qwell operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.