• Online mental health and wellbeing service Kooth has been commissioned by Tower Hamlets Clinical Commissioning Group
  • Kooth is accessible to all 11-25s in the Tower Hamlets area, with no referrals, waiting lists or thresholds to meet
  • The service will complement existing specialist offerings for children and young people

London, September 9th NHS Tower Hamlets Clinical Commissioning Group (CCG), have commissioned Kooth, a free, safe and anonymous mental health and wellbeing service for children and young people for a 12-month pilot period. Kooth is the UK ’s leading digital mental health provider and is available to over five million children and young people across England. 

The commissioning of Kooth is part of the CAMHS Transformation Plan delivered through Tower Hamlets CCG to increase early intervention and preventative services as well as make specialist services more accessible. Kooth will serve as a complement to the existing targeted services for the approximately 64,000  children and young people in the area.

Kooth, a British Association for Counselling and Psychotherapy accredited service, offers 11-25 year olds access to a range of online support services including one-to-one anonymous counselling sessions. Counselling sessions are available from 12pm-10pm weekdays and 6pm-10pm weekends and can be booked in advance or through a drop-in session.  Children and young people using the site will also be able to discuss issues with their peers through online discussion boards, read and contribute to self-help content and record their feelings with journals and goal trackers.

Tower Hamlets is one of the most ethnically diverse communities in London with nearly half the population from Bangladeshi backgrounds. It also has the highest percentage of Muslim residents in England. Recent data from Kooth found that during Covid-19, Black, Asian and minority ethnic (BAME) children and young people were disproportionately impacted and suffered from suicidal thoughts (26.6% ), anxiety (11.4%) and depression (9.2%) compared to white children of the same age. Tower Hamlets’ Children and Young People need to have access to free digital mental health services to help them overcome those severe issues.

Transformation Manager of Tower Hamlets CCG, Diana Viscusi said: “Tower Hamlets Clinical Commissioning Group are delighted to be engaging Kooth to deliver online therapies to children and young people. Being able to access additional support via phone, tablet or laptop is a great way to help make sure children and young people can develop positive mental wellbeing. We look forward to working with Kooth over the next 12 months.”

Dr. Lynne Green, Chief Clinical Officer, Kooth added: “We encourage 11-25 year olds in Tower Hamlets to make the most out of Kooth services. A digital mental health service like Kooth is beneficial to young people as it is anonymous and free from the stigma some individuals face. Our trained counsellors are on hand to ensure that children and young people feel supported and connected whenever they need us.” 


About Kooth

 We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality. 

Our three services are:

  • Kooth: for children and young persons
  • Kooth Student: for university students
  • Kooth Work: for adults

Kooth is commissioned in 77% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day. 

Kooth Student is aimed at university students and is commissioned by three UK universities. 

Kooth Work operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.