• Hywel Dda University Health Board has launched Kooth, an online mental health and wellbeing service to support young to support young people in West Wales
  • This is the first health board in Wales to commission Kooth
  • Kooth is accessible to 11-18s in the area, with no referrals, waiting lists or thresholds to meet

London, January 7th 2020 Kooth, the UK’s digital mental health pioneer, has been commissioned by the Specialist Child and Adolescent Mental Health Service (S-CAMHS) within Hywel Dda University Health Board, to provide counselling and wellbeing support to children and young people in West Wales. Hywel Dda University Health Board becomes the first health board in Wales to offer Kooth.

Kooth, accredited by The British Association of Psychotherapy and Counselling (BACP), gives young people instant access to emotional and wellbeing advice and support whenever they need it.  Young people can register on the site without having to share personal details. It provides a safe and non-judgmental place for young people to talk, connect and chat with others and know they are not alone. There are no thresholds or barriers for young people on receiving help from Kooth.

Young people using the site can chat anonymously and in confidence with experienced counsellors, who are available for drop-in or bookable chat sessions from 12 noon until 10 p.m. on weekdays, and from 6 p.m. until 10 p.m. on weekends. 

11-18 year olds in Carmarthenshire, Pembrokeshire and Ceredigion, will also have access to self-help materials as well as goal-setting and mood-tracking tools as well as moderated peer-to-peer forums. 

Angela Lodwick, Head S-CAMHS, and Dr Warren Lloyd, Consultant Psychiatrist said: “We welcome this new digital online counselling service to complement and support the range of S-CAMHS services available for young people as part of the ongoing commitment to improving local mental health services.”

Dr. Lynne Green, Chief Clinical Officer, Kooth added: “We’re delighted to see that 11-18 year olds in west Wales will now be able to benefit from Kooth’s services. A digital mental health service like Kooth is beneficial to young people as it is anonymous and free from the stigma some individuals face. Young people can easily log on to Kooth, which has no waiting lists and no thresholds to meet to gain access to support. Our qualified counsellors are on hand to provide support and guidance everyday. We look forward to supporting young people in west Wales with their mental health, and encourage all young people to seek help on Kooth.”

About Kooth

We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality. 

Our services are:

  • Kooth: for children and young persons
  • Qwell: for adults
  • Kooth work: for organisations 

Kooth is commissioned in 81% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day. 

Qwell operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.

Kooth Work is a corporate service, aimed specifically at employers to support the wellbeing of their employees, providing confidential and anonymous access to a wellbeing community, counselling, content and self-help tools.  Kooth Work provides valuable, anonymous insights into the wellbeing of the workforce so that employers can identify specific areas of improvement for their wellbeing strategy.