• Online mental health and wellbeing service Qwell has been commissioned by Humber Coast and Vale Health and Care Partnership
  • The service have been commissioned to help tackle rising male suicide rates in the area 
  • This is the first time a digital mental health platform has been commissioned in response to male suicide

January 4th, 2020 Men aged 18+ living in North Yorkshire, York, Hull, East Riding, North Lincolnshire and North East Lincolnshire can now register to use Qwell, a free, anonymous online counselling and emotional wellbeing service which can be accessed immediately using a computer, smartphone or tablet device.

Qwell for Men, delivered by Kooth, the UK’s leading digital mental health service, has been commissioned for use by the Humber, Coast and Vale Health and Care Partnership. The service will start on 1st January, 2021 and has been launched to help tackle the rising number of male suicides in the region. This marks the first time a digital mental health service has been commissioned specifically in response to male suicide.    

Qwell is an online mental health and emotional wellbeing service for adults, allowing them to access support and guidance whenever they need it.  The site is accredited by the British Association for Counselling and Psychotherapy (BACP) and offers early preventative care and support without any prior thresholds to meet.

Men living in the Humber, Coast and Vale region will be able to receive free counselling sessions from qualified counsellors via an online chat-based platform. Chats can either be accessed through a drop-in service or pre-booked sessions. Those using Qwell will also be able to take advantage of a range of self-help tools from reading and contributing to articles, peer to peer support via online discussion boards as well as journals and goal trackers. 

Recent data from Qwell has shown the impact of the Covid-19 pandemic on adult mental health. One in five (21.3%) are presenting with suicidal thoughts, more than half (54.6%) are presenting with anxiety and 27.10% are presenting with sadness.

The Partnership is made up of NHS organisations, local councils, health and care providers and voluntary and community organisations, who are working together to improve the health and wellbeing of the 1.7 million people living in Humber, Coast and Vale – an area which includes the cities of Hull and York and large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire.

Jo Kent, Suicide Prevention Programme Lead at Humber, Coast and Health Partnership said: “We are really pleased to announce that Qwell for Men is now available to men in the local area. We know that men often find it difficult to talk about their mental health and the way that they are feeling. With free access to Qwell, we can ensure that they have access to the right support, wherever and whenever they need it.

Qwell for Men is available 24 hours a day and men have the option to remain completely anonymous. This service is crucial and we encourage men from all walks of life to use it.”

Dr. Lynne Green, Kooth’s chief clinical officer added, “We’re very pleased that Humber, Coast and Vale Health and Care Partnership are looking at new and innovative ways to support adult men.  Our national data is showing an increase in suicidal thoughts amongst adults and Qwell will support the Partnership’s strategy to help tackle this issue. We encourage those struggling to use our self-help tools to connect with others who may be experiencing something similar. Our qualified counsellors are on hand to provide support and guidance 365 days of the year.’

About Kooth

We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality. 

Our services are:

  • Kooth: for children and young persons
  • Qwell: for adults
  • Kooth work: for organisations 

Kooth is commissioned in 81% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day. 

Qwell operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.

Kooth Work is a corporate service, aimed specifically at employers to support the wellbeing of their employees, providing confidential and anonymous access to a wellbeing community, counselling, content and self-help tools.  Kooth Work provides valuable, anonymous insights into the wellbeing of the workforce so that employers can identify specific areas of improvement for their wellbeing strategy.