• South London NHS Trusts have commissioned Qwell for their workforce
  • The pilot project has been commissioned in response to the Covid-19 crisis and the surge in demand for services
  • Thousands of staff members will now have access to free, anonymous mental health care

London, November 10th 2020  Two South London NHS Trusts – South London and Maudsley NHS Foundation Trust and South West London and St. George’s Mental Health NHS Trusts – have commissioned Kooth PLC’s Qwell service, giving their workforce access to online counselling and emotional wellbeing support. The service, which will run for an initial six-month pilot commencing 1st November 2020, was commissioned in direct response to COVID-19. 

Members of staff will now have free access to Qwell’s counselling services and a range of materials to assist them with their psychological wellbeing. These materials include educational, self-help materials, peer to peer support via live forums, with the option to contribute own articles as well as forum entries. 

Recent data from Qwell has shown the impact of the Covid-19 pandemic on adult mental health. It is particularly concerning to note that in the past year, the number of adults reporting problems at work had increased by 57%; those presenting with sleep difficulties have increased by 66%; and those experiencing issues around sadness had risen by 88%. 

Qwell, an British Association for Counselling and Psychotherapy accredited service, offers early prevention and treatment for members of the community without stigma or waiting times. Adults are able to receive counselling via drop-in or booked sessions with qualified counsellors from 12pm-10pm weekdays and 6pm-10pm weekends.

Dr. Lynne Green, Chief Clinical Officer, Kooth added: “We are delighted that South London Mental Health and Community Partnership staff members will now be able to access Qwell and get mental health support when they need it most,  in a way which is convenient to them. During these difficult times, we would encourage people not to wait until they have reached a crisis point before reaching out for help- we’re here for everyone that needs our support.


About Kooth

We are the UK’s leading online mental health platform. Our mission is to provide accessible and safe spaces for everyone to achieve better mental health. Our online platform is clinically robust and accredited to provide a range of therapeutic support and interventions. All our services are predicated on easy access to make early intervention and prevention a reality. 

 Our three services are:

  • Kooth: for children and young persons
  • Kooth Student: for university students
  • Kooth Work: for adults

Kooth is commissioned in 81% of the NHS’s clinical commissioning group areas across the country. It is a fully safeguarded and pre-moderated community with a library of peer and professional created content, alongside access to experienced online counsellors. There are no thresholds for support and no waiting lists. Currently, Kooth sees over 4,000 logins a day. 

Kooth Student is aimed at university students and is commissioned by three UK universities. 

Qwell operates across distinct locations and serves specific cohorts, including parents, teachers, victims of crime and those who have suffered from or continue to experience domestic violence. It is also offered as a benefit by a number of corporate organisations delivering anonymous digital mental health support services to employees.